RETURNS & EXCHANGES

Our customer service policies are simple, drafted keeping your best interest in mind.

RETURNS & EXCHANGES POLICY:

  • We will gladly accept any unworn, unwashed merchandise with original tags within 15 Days of purchase for an exchange.
  • Please return goods with a copy of the invoice and mention the reason for returning the items.
  • Customer needs to return the merchandise via traceable delivery i.e. courier or registered post on his own expense to our address. 
  • Delivery Charges will not be reimbursed. 
  • Exchange/Refund requests will be processed within 7 working days after receiving the return products.
  • All returns should be sent to shipper address written on delivery slip.
  • For further queries about exchanges and returns, please contact us at support@decorstudio.pk